Shipping policy

FREE Standard Delivery on orders over HK$1,000

SHIPPING METHOD ESTIMATED DELIVERY TIME SHIPPING FEE
Hong Kong: Standard Delivery

For Outlying Islands*

Products from different brands may be delivered separately. Please check shipping information on the product page for more details.

Outlying Islands* Delivery Schedule

  • Tsing Yi, Ma Wan, Chek Lap Kok (including HK International Airport,) Hong Kong Disneyland
  • Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island Free Delivery on orders over HK$1,000

 

2-5 working days
(Excluding Outlying Islands*)
HK$ 40.00
Hong Kong: Same Day Delivery

Excluding Outlying Islands + Wine & Gastronomy

(Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland)

Same day
(orders placed before 11am, Monday - Friday, excluding public holiday)
HK$ 60.00
Macau Standard Delivery (Import duties will be applied on orders over HK$ 5,000) 5-7 working days

HK$ 60.00

Overseas Standard Delivery (Import duties will be applied on orders over HK$ 5,000) 7-14 working days

HK$ 300.00

The free delivery threshold is calculated from the final basket value, after any vouchers or discount codes have been applied. 

Virtual products (such as experiences) do not incur delivery fees or count towards the basket value for free delivery. All orders are final. Once processed, orders cannot be amended.

All orders are subject to confirmation of final availability and 432 Sounds Lab reserves the right to reject the order in the event that any of the products or services requested are unavailable.

FREE Standard Delivery on orders over HK$1,000 for Hong Kong and Macau only.

Overseas customers FREE Standard Delivery on orders over HK$9,360 (USD$1,200).